Refund Policy

Thank you for shopping at MDComputer. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 14 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories included.

Refunds

Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7–10 business days. Please note that the refund amount will exclude any shipping charges incurred during the initial purchase.

Exchanges

If you would like to exchange your item for a different model or variant, please contact our customer support team within 14 days of receiving your order. We will provide further instructions on how to proceed with the exchange.

Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

Damaged or Defective Items

In the unfortunate event that your item arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange a replacement or issue a refund, depending on your preference and product availability.

Return Shipping

You will be responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., wrong item shipped, defective product). In such cases, we will provide you with a prepaid shipping label.

Contact Us

For any refund or return inquiries, contact us at:
📞 0741282074
✉️ maneeshadulshanjan2002@gmail.com
📍 275/C/3 Bulathkade Junction, Asgiriya, Gampaha 11000, LK